Welcome To All Night Cars
Have you spoken to Doris she is our new telephonist she loves working at All Night Cars so much she is here 24 hours a day 7 days a week and she is cheap less than 50p per day. What Doris does is answer the phone with Thank you for calling All Night Cars to book your Taxi from (she then reads out your last three pick up addresses for example Sainsburys press 1 or 47 Hythe Street press 2 or Dartford Station press 3) Doris then says to arrive as soon as possiable she then checks by repeating the booking back to you by saying to confirm your booking from Sainsburys press 1.
Yes your right she is not real she is a computer who can answer upto 25 calls at once the idea behind Doris is if your in a rush and want a car for straight away then as soon as you press the number the job is sent to the dispatch screen no need to speak to anyone no waiting for the telephonist to answer the job is sent straight out. This we hope will take the pressure off our real human overworked telephonists. Now if Doris is not for you and you like to speak to a real human in a real office in Dartford then just press 0 this will take you through to our human phone staff once your speaking to them you can ask them to take you off Doris and her call list or if want to, leave you on and you can use it when you want to or when you don’t just press 0. Doris is for as soon as possible bookings only you cannot pre book with old Doris she not quite clever enough for that yet. When we first started to set Doris up we typed in over 3000 of our customers who we thought, liked or needed to speak to us when booking a car if you would like to speak to us then please just press 0 and we are very sorry if we missed you off.
All Night Cars Serving the people of Dartford, Crayford, Bexleyheath, Swanley, Greenhithe, Bean, Northfleet, Gravesend, Bluewater, Longfield, Crossways, Paramount Park and beyond we are Dartford’s largest and most reliable Taxi & Private Hire Operator.
The company first started out serving the people of Dartford back in 1967 with 2 drivers looking after a single company account called J&E Halls.
All Night Cars began to serve the general public as well as account customers in 1972. We were one of the first companies to put 2 way radios in the cars which saved the drivers using the old red phone boxes. Technology in the office has moved on since the old days of pen & paper with small booking slips and jobs being given out over the radio.
In 2002 the management team at All Night Cars invested in a computerised booking and dispatch system this technology has enabled the company to expand to become one of the largest Taxi companies in the Kent area. You will find as you look through the pages of this Webb site that we are still the friendly helpful Taxi company that started out over 40 years ago. On the contacts page you will meet the staff, managers, Dispatchers and telephonists that are the driving force behind the All Night Cars of today with over 120 staff and drivers licensed and CRB check by Dartford Councils licensing department and over 90% of our drivers have NVQ Level 2 BTEC qualifications in disability & customer care.
John Paul Jones